Case Study : Berlin Tools

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“We have been using Caribou’s service for a long now and we are thankful that we have finally found a reliable and efficient company to work with and who share our values regarding high levels of customer service and offering the best experience possible to all customers.”

 

The Challenge

During a particularly challenging period our courier service had been letting us down badly. We contacted Caribou and they immediately sent some of their most senior employees to our warehouse to discuss their company and service in detail. It was a breath of fresh air.

The Solution

Caribou’s understanding of our need for a reliable and fast service provider reassured that they would be a perfect fit for us. We knew that they saw their customers as the most important part of their business, which as we pride ourselves on our excellent customer service, was exactly what we were looking for.

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