Sales Ledger

Date published:

Location: Manchester

Job Description:

Caribou is a domestic and international packet and parcel consolidator that puts people, technology and service at the heart of everything it does. Headquartered in Manchester we collaborate with over 500 retailers globally and deal with a nationwide network of clients, integrating with all major selling platforms and shippers

  • Maintain all operational aspects of the Sales Ledger and the specific allocated customer accounts
  • Handling and resolving queries in a timely manner through effective communication, and liaising with internal and external stakeholders
  • Proactively seeking to improve or create processes that benefit all involved parties
  • Maintaining a high level of customer service and ensuring that all service level agreements are complied with
  • Management of credits

Job Requirements

  • Experience working with Xero
  • Strong interpersonal and communication skills, and the ability to develop trusting and credible relationships with all levels of the business
  • The ability to reconcile data from multiple sources and the confidence to challenge discrepancies