Customer Service Advisor

Date published:

Location: Exeter

Job description

We are a domestic and international multi-modal logistics provider that puts people, technology and service at the heart of everything we do. Headquartered in Manchester we deal with a nationwide network of clients, integrating with all major selling platforms and shippers. 

We are looking for Customer Service Advisor to join our growing team in Exeter. The customer service team is dynamic with its approach and we are looking for individuals who can problem solve and provide excellent customer service. This role is flexible hours working some Saturdays.

Key Responsibilities:

  • Maximising growth of sales within the business
  • Calling potential clients to generate new business by introducing the company's services and comparing prices to beat competitors and bring new business on board where possible
  • Upselling to existing patients within our database to offer new services within our portfolio
  • Collecting new sales leads, arranging customer appointments
  • Updating database and CRM system with patient information
  • Working and communicating within the team to create a collaborative approach

Job requirements

  • Good motivation and a good team player
  • Engaging positive mindset
  • Work well under pressure and in a fast-paced environment
  • Communication skills both written and verbal